Fire, Smoke, Soot, Ash

Dealing with fire-related damage can be devastating. You don’t have to face it alone. Our team can guide you through the entire process.

we’re here to help you

Work with all types of claims
30 years of combined experience
Provide complex approach

Fire Claims

Helping you navigate your Fire Damage Claim.

We know how devastating it can be for you emotionally if your property has been involved in a fire. Fires are brutal and damages can be severe, expensive and extremely hard to deal with for any property owner. Smoke, soot and ash can rapidly damage building structures, ruin personal property and destroy sentimental items. Whether it was your home or business, we know you’ve lost items that can never be replaced and may now face daunting repair bills.

How do I get started?

Follow the 5 steps process with Ally Property Claim Advisors

Our advisors begin the process by throughly evaluating your property damage claim as well as your insurance policy. We know the right questions to ask. How big or complex is the claim? Does your insurance policy cover your property damage? Are you underinsured? Ally Property Claim advisors will guide you through your insurance policy coverage and evaluate what is needed before you get an estimate or file a claim. Calling the insurance companies first is often not in your favor for the best settlement. We will evaluate your claim honestly and fairly, using our years of expertise as industry leaders to walk you through the process.

Our advisors will evaluate the damage and assess how much the repair will cost for your property damage claim. We have industry resources and trained professionals on our team to perform an accurate site inspection. Based on the results of the inspection, Ally Property Claim Advisors will create a property damage estimate for you. We will answer all of your questions thoroughly and accurately based on our years of industry experience. From minor to complex claims, our advisors know exactly what to do. We work on your behalf, not the insurance companies.

It can be challenging to assess what to do with all of the data presented. Our expert advisors are there to help you make the most informed decision on how to proceed next with your claim: use the deductible, pay out-of-pocket or file? Ally Property Claim Advisors are here to manage and facilitate your property damage claim. We will also advise you if filing the claim is not the best move based on your particular situation.
We can help you with filing your property damage claim promptly and accurately. A fully prepared and documented claim expedites the process and payment exponentially.

When your property damage claim is correct, the next step is to ensure your insurance company pays your claim properly. We work diligently to make sure you receive the correct payment for your claim.

We’ve got you covered

Common fire damages:

Structural damage

Roof damage

Destroyed furniture

Appliances and electrical items damaged

Discoloration of walls and belongings

Odor from smoke

Damaged electrical systems

Damaged plumbing systems

start the insurance claim process

Know what to do next

It can be overwhelming to start the insurance claim process on your own. You might not know the best way to get paid out as quickly and painlessly as possible.

Ally Property Claim Advisors know what to do and get results.

We can help with your fire damage insurance claim immediately. Our dedicated team of professionals work on your behalf with the insurance companies to make sure you receive a full and fair settlement for all of your fire damage repairs and losses.

We are your ally in the insurance claim process

We will dispute any deals that are not approved. Our mission is to get you covered on all your fire damage repairs and losses, no matter the size or complexity.

Ally Property Claim Advisors will conduct a fair and complete evaluation of the damages you’ve incurred and the cost it will take to repair the property.

Our advisors have the extensive knowledge and resources to conduct an objective analysis of the fire damage claim and help you understand all of the options available to you. Dealing with fire-related damage can be devastating. The good news is you don’t have to face it alone! Our team can guide you through the entire claims process.


Frequently Asked Questions

What do I do after my property is damaged by fire?

Creating a detailed estimate of your losses from the fire is very important. Documenting damaged possessions as a part of your fire claim will help your insurance company reimburse you for any losses, damages, or repairs. Look over your insurance policy to know which items you should list. Whenever possible, take note of the serial numbers and approximate cost of each item listed. Taking photos or videos of damaged furniture or personal belongings in rooms is also helpful. Save and preserve all written correspondence, copies of test results, and property surveys; you may need them to bolster your fire claim.

What should I do if my fire claim gets denied or underpaid?

If your insurer has denied your fire claim, is delaying processing, or has offered less money than you believe you are owed, you should speak with a property claim advisor to explore your options. Ally PCA can help you assess your fire damage claim or property claim dispute and offer solutions.

When do I file the fire claim?

Once you’re finished detailing your losses, speak with an independent property claim advisor about how to submit the form before filing the fire claim with your insurance company. Make sure what you turn in is correct with no missing information; insurers need a complete claim package to reach your settlement faster. Ally PCA can help you with your insurance documentation and answer any questions about your fire claim; also when it’s better not to file a claim. Our experienced advisors have over 30 years in the insurance claim business, they
know what to do to get your fire damages covered fully and fairly.

What does an industrial hygienist & cause and origin expert do?

After a fire, contamination from hazardous materials such as smoke, soot, char, and ash can also cause damage and have a significant contamination impact on neighboring properties as well as anything within close range. An industrial hygienist is a qualified expert trained to asses the impact of these fire contaminants across all interior and exterior surfaces, indoor air and soil.

Cause and origin experts are normally hired by the insurance companies to investigate how a fire started and determine arson was not involved. Having a cause and orgin expert come to the property to inspect the site is very common and should cause no concern.